日语人力资源数据管理专员-9个月

岗位外包强生，2027年6月30日结束，为项目制岗位，需要日语流利 Position Summary The Specialist, ASPAC HR Data Management is responsible for the execution of assigned task to support employees, managers, and other human resource teams in the Regional Service Center. This person performs applicable Administration activities for the region and countries which includes but are not limited to: employee data changes, mass updates, business structure updates, data quality audits and reviews; year-end and year round compensation processing and communications; and researching policy inquiries as required. This person demonstrates customer service orientation and knowledge of Human Resource processes and related systems to perform responsibilities, operating as a liaison with employees, the regional HR service center teams, and external vendor as applicable. Major Duties/Responsibilities Case Management and daily operations 95% •Receive, assign, update, classify, process cases in case management application for specific process (e.g. exit management) •Identify case challenges and opportunities, and escalate to the supervisor/manager if needed •Ensure integrity, completeness, timeliness, and accuracy of transactions & documentation •Proactively monitor the cases to be able to determine if any action is needed (time, quality) •Responsibility for delivering upon agreed SLAs •Ensuring policy and legal compliance •Assist and encourage users/customers to make effective use of self-service options, systems, products, service, etc. In order to drive rapid resolution and empower customers; educate and inform customers of the full range of Global Services HR available to them. Participate on daily huddles and follow the instruction of the direct team supervisor regarding priorities and assignments Conducts quality check of peers to ensure accuracy of results, and compliance to process Continuous improvement 5% •Identify areas for improvement on daily operational processes •Provide support to implement improvement