海外销售助理

四川永贵科技有限公司 海外事业部 销售助理兼市场内勤 职位说明书（中英文版） 一、岗位基本信息 | Position Overview  岗位名称 / Job Title: 销售助理兼市场内勤 / Sales Assistant & Marketing Support Specialist  所属部门 / Department: 海外事业部 / Overseas Business Division  汇报对象 / Reporting Line: 海外销售总监 / 海外事业部负责人  工作地点 / Location: 中国总部  岗位目标 / Role Objective: o 中文: 高效支持海外销售团队的后台运营，确保订单执行、数据管理、市场资料准备及跨部门流程顺畅，为一线销售提供精准的行政与业务支持。 o English: Effectively support the overseas sales team’s backend operations, ensuring smooth order execution, data management, marketing material preparation, and cross-functional coordination to provide precise administrative and operational support to the frontline sales force. 二、岗位职责 | Key Responsibilities 1. 销售订单与流程支持 | Order & Process Support  中文： o 负责海外客户订单的接收、审核、录入系统及全流程跟踪（从下单到交付）。 o 协调内部供应链（PMC）、物流、质检部门，确保订单按时交付（OTD）。 o 处理客户关于交期、单证（如装箱单、发票、原产地证明）及物流状态的问询。 o 管理销售合同、协议及客户档案的归档与更新。  English: o Process overseas customer orders (receipt, validation, system entry) and track the entire order lifecycle from placement to delivery. o Coordinate with internal Supply Chain (PMC), Logistics, and Quality teams to ensure on-time delivery (OTD). o Respond to customer inquiries regarding shipment dates, documentation (Packing List, Invoice, Certificate of Origin), and logistics status. o Maintain and archive sales contracts, agreements, and customer profiles. 2. 销售数据与报表管理 | Sales Data & Reporting  中文： o 维护和更新销售漏斗（Pipeline）与预测数据，协助销售经理进行数据录入与清洗。 o 定期汇总销售业绩（Revenue/Margin）、订单达成率及回款进度，制作内部周报/月报。 o 跟踪客户样品申请、报价（RFQ）进度，并建立跟踪台账。  English: o Maintain and update sales pipeline and forecast data; assist Sales Managers with data entry and cleansing. o Regularly consolidate sales performance (Revenue/Margin), order achievement rates, and collection progress; prepare weekly/monthly internal reports. o Track customer sample requests and quotation (RFQ) progress, establishing a follow-up database. 3. 市场推广与内勤支持 | Marketing Support & Internal Coordination  中文： o 协助准备海外展会物料、产品宣传资料（Catalog、PPT）、客户拜访演示文稿。 o 负责海外社交平台（如LinkedIn）或官网新闻的动态更新与基础运营。 o 收集并整理行业竞品信息（如TE、Amphenol产品动态），为销售策略提供基础素材。 o 管理海外事业部的行政事务，如会议组织、访客接待、出差票务及费用报销等。  English: o Assist in preparing materials for overseas exhibitions, product catalogs, PPTs, and customer visit presentations. o Support basic updates and operations on overseas social platforms (e.g., LinkedIn) and the official website news section. o Collect and organize competitor information (e.g., TE, Amphenol product updates) to provide basic intelligence for sales strategy. o Manage administrative affairs for the Overseas Division, such as meeting organization, visitor reception, travel bookings, and expense reimbursement. 4. 跨部门协同与客户服务 | Cross-functional Collaboration & Customer Service  中文： o 作为销售与研发、质量、财务之间的沟通桥梁，传递客户非技术类需求。 o 跟进客户投诉或售后问题，协调内部资源推动解决，并反馈给客户。 o 维护CRM系统中的客户联系人与互动记录。  English: o Serve as a communication bridge between sales and R&D, Quality, and Finance for non-technical customer requirements. o Follow up on customer complaints or after-sales issues, coordinating internal resources to resolve them and providing feedback to customers. o Maintain customer contact and interaction records in the CRM system. 三、任职资格 | Qualifications 教育背景 | Education  本科及以上学历（国际贸易、市场营销、商务英语、企业管理优先）。  Bachelor's degree or above (International Trade, Marketing, Business English, Business Administration preferred). 工作经验 | Experience  2年以上B2B工业品或制造业销售助理、商务助理或市场内勤相关经验。  有连接器、线束、汽车电子或新能源行业背景者优先。  2+ years of experience as a sales assistant, commercial assistant, or marketing support specialist in B2B industrial or manufacturing sectors.  Background in connectors, wiring harness, automotive electronics, or new energy is preferred. 专业能力 | Professional Skills  熟练操作Office办公软件（Excel高级功能如透视表、PPT制作）。  熟悉ERP系统（如SAP、用友）及CRM系统操作者优先。  具备基础的数据分析能力，对数字敏感。  Proficient in MS Office (advanced Excel functions like Pivot Tables, and PPT creation).  Familiarity with ERP systems (e.g., SAP, Yonyou) and CRM systems is preferred.  Basic data analysis capability and strong numerical sensitivity. 语言能力 | Language  英语读写流利，能够处理英文邮件、单据及基础书面沟通；口语能进行日常问候及简单工作交流者优先。  Fluent in written English, capable of handling emails, documents, and basic written correspondence; spoken English for daily greetings and simple work communication is a plus.