Customer Quality Engineer （广东中山）

1. 客户工厂现场压缩机/控制器质量管控 On-site quality control of compressors / ECU in customer plant • 负责压缩机/控制器在客户工厂质量监控，包括客户端来料检验、上线使用、装配过程、整机测试全流程质量监控，按双方质量标准执行检验与判定，防止不良品上线。 On-site quality control for compressors / ECU in customer plant, including incoming inspection, production line, assembly process and refrigerator testing; inspect and judge per agreed standards to avoid non-conformity going into production. 2. 压缩机/控制器可疑品及不良品快速处理 Rapid handling of defective and substandard products • 客户现场发现压缩机/控制器不良或异常时，如异响、泄漏、电气不良、性能不达标等问题时，**时间隔离、围堵、临时处置，避免停线与批量风险。 Timely response to on-site issues (abnormal noise, leakage, electrical failure, performance failure etc.); isolate, contain and implement temporary actions to avoid line down and mass risk. 3. 客户现场不良分析、问题投诉反馈及改善闭环 On-site defect analysis, complaint feedback, and improvement • 在客户现场主导不良品验证、原因分析，问题反馈，并使用8D/5Why 推动内部整改，跟踪纠正预防措施落地，降低客户端 PPM。 Lead failure analysis at customer side, failure product verification, root cause identification and feedback; drive internal correction via 8D/5Why, track the implementation of corrective and preventive actions to reduce customer PPM. 4. 客户沟通与对接 Customer Communication and Coordination • 作为思科普质量窗口，对接客户质量、生产、工艺、技术等相关部门，同步质量状态、异常处理、客户投诉、特殊要求等信息，维护良好合作。 As quality interface between Secop and customer; communicate with customer Quality, Production, Process, Technology and other relevant department on quality status, issue handling, customer complaint, special requirements, etc..., and maintaining a good cooperative relationship. 5. 压缩机/控制器批次信息与报告管理 Compressor/ECU batch Information and Report Management • 负责压缩机/控制器批次、序列号、检验报告等信息追溯管理，按要求提交出厂检验报告、型式试验报告等。 Manage batch & serial number traceability, certificates and inspection reports; submit inspection and routine reports as required. 6. 配合客户审核 Cooperate with customer audit • 配合客户进行二方审核、飞行检查、过程审核，提供资料与证据，推动问题整改关闭。 Support customer 2nd-party audit, surprise audit and process audit; provide documents & evidence and follow up closure of non-conformities. 资质要求： 1.机械和/或电子工程、制冷工程或相关领域的学士学位。 Sc. degree in Mechanical and/or Electronics engineering, Refrigeration or relevant. 2. 具备机械、制冷及电气工程背景，且至少有5年质量保证和客户服务相关经验的人员，有驻厂经验优先。 Mechanical, Refrigeration, as well as Electrical engineer background, with minimal 5 years’ experience with quality assurance and customer Q service, on-site stationed experience is preferred. 3. 能够处理英文文件、简单英文交流。沟通与协调能力强，熟练操作Office、Minitab及其他相关软件。 Good written English. Good communication and coordination skill in fluent Chinese and English language, good operation for office, Minitab and other relevant software. 4. 熟悉压缩机结构、性能、常见失效模式；会使用卡尺、万用表等量具；掌握 IQC、AQL、8D、5Why 等质量工具。 Familiar with compressor/ECU structure, performance and common failures; able to use caliper, mustimeter etc.; proficient in IQC, AQL, 8D, 5Why. 5. 了解ISO9001& IATF16949体系要求。 Understand ISO9001& IATF16949 system requirements. 6. 沟通协调强，执行力强，责任心强，能适应客户现场节奏与应急处理。 Strong communication, execution and responsibility; able to work under customer site pressure and